Susan Bates Universal knit counter

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $8 flat rate shipping to most states in the US.

Free local delivery is available for orders within 10 miles. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

Our in-store pickup hours are 9:30 - 4 Monday through Friday and Saturday’s from 9:30 - 2. Please have your order confirmation email with you when you come.